Customer satisfaction customer data acquisition gamification gamified learning service excellence continuous improvement daily job training compliance skill management communication technical knowledge


Employee engagement has been a pressing issue in today’s world specifically in a talent tight market in which job seekers enjoy the freedom of high mobility. Imagine companies fishing for employees; the scene looks similar to a bidding war with the highest bidders getting the best talent. But is it always true?

Employee turnover rates have registered record highs in 2018 reaching an unprecedented 21%. A little research reveals that employees are NOT always motivated by paycheques. LinkedIn says that employees who seek new jobs do it 90% of the time to climb the corporate ladder. ERE says that in the knowledge industry, people shift jobs to acquire new skills. Korn Ferry poll summarizes it as boredom. For whatever reason it is, people are paying with their quality of life and their prospect of getting a promotion and companies are wasting their time and money in order to acquire and retain new talent.


Going back to the initial question: “how to motivate employees” happens to be a million-dollar question that can relieve corporations and people alike the stress everyone is feeling. If we boil down the results of the 3 studies above to a single need it would funnel down to 1 thing: “People need to feel good about themselves”. People need to feel progress, they need to be challenged, and need to enjoy work. This is where Binary Analytics comes into play. BA is the service provider’s window to pride, fun, and challenge. Let’s expand on that.
Binary Analytics closes the loop between what clients say about the received service and what needs to be done to improve that service. Still too vague? Let’s further develop. As employees, we need to feel that our service matters to someone out there, we are eager to get feedback every time we serve a client. BA does exactly that, in fact, it gives service providers complete control over how they collect that information. Once data collected, fun begins. Binary Analytics will interpret the numbers and guide SPs to potential solutions, of course in a gamified environment. Binary Analytics is a combo of dashboards, games, and a plethora of gamified learning platforms.


Binary Analytics is the virtual coach for people. It helps them understand where they are standing today and guides them through the fun path of improvement one step at a time. Strengthen your career at BinaryAnalytics.io

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Customer satisfaction customer data acquisition gamification gamified learning service excellence continuous improvement daily job training compliance skill management communication technical knowledge

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