What is the voice of the customer?

January 19, 2021 0 Comments

Automating the voice of the customer. You are a manager of a company, or an owner, doesn’t matter and you decide to dig deeper to see how your company is performing. How do you do that? Well, if you look at the industry practice, you’ll set some KPIs and monitor them. Mostly these KPIs will […]

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What do questions reveal?

January 19, 2021 0 Comments

How asking the right question leads to valuable information. Imagine the scenario in which you are a manager of a large company. On a daily basis your employees are busy serving their clients. Everything looks fine on the outside until you decide to dig a little deeper. Let’s see how you can make good use […]

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Customer satisfaction survey customer data acquisition happy or not terminals service excellence continuous improvement gamified learning gamification

Why do people aspire to work better?

March 10, 2018 0 Comments

Learn how to excel at work while having fun. Unlock your business’ potential

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Customer satisfaction customer data acquisition gamification gamified learning service excellence continuous improvement daily job training compliance skill management communication technical knowledge

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